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Customer Service

Customer Care

Please contact our customer care team for questions regarding your web shop order, delivery, return information, warranty, repair or for any general enquiries.

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Get instant answers! Check out our FAQ’s for answers to our most common questions.

FAQ's

How can I change the battery of my CLUSE watch?
Please visit a jeweler to get your battery changed. You can choose to go to one of our official resellers. Find one close to you here. Please note that the warranty will no longer cover your CLUSE if you open the watch yourself.

FAQ's

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