Contact us

Office address (Please note: this is not the return address for returns within the trial period. CLUSE does not keep any stock in the office):

CLUSE 
Danzigerkade 16 E & G 
1013 AP Amsterdam
The Netherlands

T (sales): +31 (0)20 2247110 (please note that this is a new number)
T (customer care): (+31) 202247150

E: (bloggers): [email protected]

Return address (for returns within the 30 days trial period):

Radial/ EWG
CLUSE returns
Siriusstrasse 200
06116 Halle (Saale)
Germany

In case of a defect or warranty request, a different return address may apply, therefore in such case, please always first contact our customer care team and await further instructions.

In case of questions regarding your webshop order, delivery, return information, warranty or repair, please click here to contact our customer care team.

T: (+31) 202247150

(normal charges apply to calling a fixed line in the Netherlands)

Monday - Friday: 8 am - 10 pm (08:00h - 22:00h)
Saturday: 9 am - 6 pm (09:00h - 18:00h)
Sunday: 9 am - 12 pm (09:00h - 12:00h)

Check out our FAQ section, you might find the answer to your questions there.

Our customer care team speaks the following languages: Dutch, English, French and German.

*Please note: Due to high demand during Black Friday weekend, deliveries for orders made between 22/11 - 26/11 may take several days longer than expected, according to our standard delivery times.

Return address (within the trial period):

Radial/ EWG
Siriusstrasse 200
06116 Halle (Saale)
Germany

In case of a defect or warranty request, a different return address may apply, therefore in such case, please always first contact our customer care team and await further instructions.

Do you have a cool store and want to join our rapidly growing list of retail partners? Please contact our sales team or look below for an official CLUSE distributor in your country.

E: [email protected]
T: +31 (0)20 8932151

We are always in search of bloggers who share the same passion for elegant style as we do. If you are serious about fashion and you think your style matches CLUSE, we would love to get in touch with you! Send us an email with your motivation and get a chance to be the next CLUSE ambassador!

E: [email protected]