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Customer Care

Please contact our customer care team for questions regarding your web shop order, delivery, return information, warranty, repair or for any general enquiries.

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If you can't find what you're looking for, get in touch using our details below!

T: 0031 20 - 2247150

(normal charges apply to calling a fixed line in the Netherlands)

Monday - Friday: 9 am - 5 pm

Our customer care team speaks the following languages: Dutch, English, French and German.

Return address (within the trial period):
Radial/ EWG
Siriusstrasse 200
06116 Halle (Saale)

In case of a defect or warranty request, a different return address may apply, therefore in such case, please always first contact our customer care team and await further instructions.